REFUND POLICY
A clear 14-day refund window.
Effective August 25, 2026
1. Eligibility
You may request a refund within 14 calendar days of the original Payday Control purchase. After 14 days, purchases are generally final because access is delivered immediately as a digital service.
2. How to request a refund
Sign in with the purchase email, open Report a problem, choose Payment, and request a refund. Include the purchase email and a brief explanation. Never include a full card number, bank information, password, or sign-in code.
3. Processing
Approved refunds are returned through Stripe to the original payment method. Bank processing times vary. Payday Control does not issue cash, checks, or refunds to a different payment method.
4. Access after refund
Dashboard access is removed when Stripe confirms a full refund. A chargeback or payment dispute may also suspend access while the matter is reviewed. Download any plan export you want to retain before requesting a refund.
5. Duplicate or unauthorized charges
If you believe a charge is duplicated or unauthorized, use the support reporter promptly so the transaction can be reviewed. This policy does not limit any rights that cannot be waived under applicable law.